Q1: Can you make customized items?
A: Yes, we provide custom service, customers only need to provide their sketches,designs etc.
Q2: Does customized items charge extra money?
A: Yes, If you need to make one sample out for confirm accordingly your samples.But the charges can be refunded once your place order.
Q3: Should I need to pay the mold cost again when we reorder next time?
A: No, you do not need to pay for the again, free sample can be sent.
Q4: How can I trust you and your company?
A: We are focusing on the long term relationship with customers, we have worked with thousands of customers since company built 10 years ago, customers always make highly complimentary remarks.
Q5: Are your products good quality?
A: Yes, we only make high quality products. Our products are refined polished, hanging plating, lacquer covering after plating, carefully quality control, carefully packing.
Q6: How do you control for high quality?
A: We check the raw material quality before arrange to plating the goods firstly,
and check once it fishing plating, the third time checking before packing the goods.
The fourthly time checking under packing.
Q7: May I have some samples for checking before ordering?
A: Yes, Free samples can be sent as per your request
Q8: How to ship to us if the products ready?
A: For large quantities, we suggest use the ocean shipping, which is the most cheap way
For small quantities, we suggest go with Fedex, DHL, TNT or some other express, we also work with some couriers where we can get competitive freight costs.
Q9: What is the MOQ of the first order?
A: 100pcs can be done.
Q10: What is your turn around time?
A: The production usually take about 15days, we can also rush orders if customers are urgently need